Ekan received an IT environment that supports their development

Ekan Management is a management consulting firm with thirty years of experience in helping companies and organizations think innovatively and create the businesses of tomorrow.

Challenge

Need for a strategic supplier

Ekans' IT environment has grown over time in line with the company's development. As a growing consulting firm with offices in several locations, they needed to look for a new, broader supplier who could offer strategic advice and good follow-up and documentation of measures.

“We take pride in our profession and in the trust our customers place in us. That’s why it’s important that our IT environment works so we can focus on our assignments,” says Susann Gebart, management consultant and IT manager at Ekan.

Solution

Safe and structured operation

After a thorough selection process, Ekan decided to start working with Goodfellows – now Upheads.

“Goodfellows – now Upheads – has broad expertise in several different IT areas and a professional helpdesk that responds quickly and solves IT problems within the specified time. That makes us feel important,” says Susann Gebart.

Susanne feels that Goodfellows—now Upheads—has a good understanding of Ekan's needs and offers a service that she says is "far beyond the ordinary."

“It feels like we have an internal resource we can rely on, rather than an external IT consultant. What’s more, we can bounce strategic IT issues off each other and discuss everything so that we arrive at solutions that are optimal for us.”