Easy-Laser receives assistance with IT, business development, and cybersecurity

Easy-Laser had outgrown its self-built IT solutions – we helped them take a holistic approach to IT, business development, and cybersecurity. Through a close partnership, they went from costly operational problems to a secure, scalable, and future-proof IT environment that supports both their business and growth.

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Easy-Laser AB is one of the world's leading manufacturers and suppliers of laser-based measurement systems for businesses with high demands on accuracy and reliability.

Challenge

Replace your own costly solutions

Before Easy-Laser and Goodfellows – now Upheads – became partners, Easy-Laser handled its IT in-house. They built their own solutions, which didn't work well and ended up being costly in the long run.

“It was server upon server upon server, and the costs were skyrocketing. We suffered from both service interruptions and downtime, and things weren’t working as they should. It became a major unnecessary expense for the company,” says Mikael, CEO and IT manager at Easy-Laser.

They then sought a partner to whom they could outsource all their IT, and after evaluating several companies, they chose Goodfellows – now Upheads.

Solution

A comprehensive approach with a focus on cybersecurity

Initially, we were assigned the task of providing IT support, but since then, the collaboration has deepened.

“Goodfellows – now Upheads – is deeply involved in our business and helps us develop the company. Josef spends time with us every other week and sometimes attends meetings with the management team. Everyone at the company is competent in their field, and we feel confident letting them take part in our business,” says Mikael.

They have recently taken a more comprehensive approach to Easy-Laser's cybersecurity in order to secure and protect important data against new cyber threats that are rampant.

“For me, IT security has always been about things like passwords and firewalls. But now Goodfellows – now Upheads – has taken a completely new approach to our cyber security, and we are now looking at what information is important to protect and how we should protect it,” says Mikael.

Protecting data is becoming increasingly important as many companies are exposed to cyber attacks, something that Easy-Laser has also experienced recently.

“We had a breach last summer. That’s when Goodfellows – now Upheads – came in and acted quickly and decisively. It’s potentially a very unpleasant situation to find yourself in, and we’re glad they were so quick off the mark and helped us protect our data,” says Mikael.

Goodfellows—now Upheads—is an active partner that is constantly looking for better solutions for us. For us, they are not just a help desk; they understand what we need and drive our IT development forward.
- Mikael Terner, CEO and IT Manager at Easy-Laser

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